Sunrise’s Presperin Pedersen talks about the importance of service models and early education

FRESNO, Calif. — Jessica Presperin Pedersen says her new position as director of clinical education for North America at Sunrise Medical allows her to “bring together everything I’ve done” in more than 40 years of practicing in the complex rehabilitation industry.

Presperin Pedersen’s long resume includes working in all areas of the seating and mobility industry; as a research assistant, adjunct professor, and master clinician at the Shirley Ryan Ability Lab/Rehabilitation Institute in Chicago; and the publication of more than 50 peer-reviewed journal articles.

Here’s what Presperin Pedersen had to say about why education is the lifeblood of the complex rehab industry.

HME News: First, I’m calling you in Chicago, which is not Fresno, California, the home base of Sunrise Medical.

Jessica Presperin Pedersen: I’m currently at the Shirley Ryan Ability Lab researching a few grants, including a grant with the Kessler Institute and Craig Hospital on the benefits of having proper back support. We don’t want to lose this opportunity and we want to maintain this relationship. There will be a transition.

HME: What has been the appeal of leading the clinical education strategy at Sunrise Medical?

Presperin Pedersen: It gives me the opportunity to work with an international manufacturer, which I didn’t take advantage of, and to work as part of an international education team.

HME: Why is the international angle so important?

Presperin Pedersen: It’s a phenomenal opportunity for me to learn about different service models, and how a product goes from manufacturer to consumer and how the consumer uses it. For example, some countries reuse equipment and therefore it is very important that the products have durability and remain so for a long time. Global educators can share best practices for ensuring user engagement.

HME: What is your priority as you seek to lead Sunrise Medical’s clinical strategy?

Presperin Pedersen: I see two things as really important. We must ensure that training in sitting and mobility occurs at the earliest stages of a clinician’s career. They can understand how clinical supports and services can positively impact providers, users and their families.

HME: The second?

Presperin Pedersen: Because I have a background in research, I want to be able to draw clinical evidence from our ability to show why a product is important. This will inspire people to make choices on refunds and policies, and also provide product transparency for the user and families.

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